Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information when you use eloviacaryra's rolling budget services.

Last updated: January 15, 2025

Information We Collect

When you engage with eloviacaryra's rolling budget platform, we collect several types of information to provide you with personalized financial planning services. This includes information you provide directly, data we collect automatically, and information from third-party sources where permitted.

Personal Information You Provide

  • Contact details including your name, email address, phone number, and mailing address
  • Account credentials and security information for your eloviacaryra profile
  • Financial information such as income ranges, expense categories, and budgeting preferences
  • Communication preferences and feedback you share with our support team
  • Payment information when you subscribe to our premium services

Automatically Collected Data

Our systems automatically gather technical information about your device and how you interact with our platform. This includes your IP address, browser type, operating system, and usage patterns within the eloviacaryra application.

We also collect analytics data about which features you use most frequently, how long you spend in different sections of the platform, and what types of budget categories are most relevant to your financial planning needs.

How We Use Your Information

Your personal information helps us deliver tailored financial planning experiences and improve our rolling budget methodology. We process this data to enhance your learning journey and provide relevant insights for your financial growth.

  • Personalizing budget recommendations based on your spending patterns and financial goals
  • Sending you educational content about advanced budgeting techniques and financial planning strategies
  • Providing customer support and responding to your inquiries about our services
  • Processing payments and managing your account subscriptions
  • Analyzing platform usage to improve our educational resources and user experience
  • Complying with legal obligations and protecting against fraudulent activities

Marketing Communications

We may send you promotional emails about new features, educational webinars, and premium service updates. You can unsubscribe from these communications at any time using the link provided in each email or by contacting us directly.

Information Sharing and Disclosure

eloviacaryra operates under strict data protection principles. We don't sell your personal information to third parties, and we only share your data in specific circumstances that directly benefit your experience or fulfill legal requirements.

Service Providers

We work with trusted third-party companies that help us deliver our services. These include payment processors, email service providers, and analytics platforms. All service providers are contractually bound to maintain the confidentiality of your information and can only use it for the specific services they provide to eloviacaryra.

Legal Requirements

We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes situations where disclosure is necessary to protect our legal rights, prevent fraud, or ensure user safety.

In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

Data Security and Protection

Protecting your financial information is fundamental to everything we do at eloviacaryra. We employ multiple layers of security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

  • Industry-standard encryption for all data transmission and storage
  • Regular security audits and vulnerability assessments of our systems
  • Restricted access controls ensuring only authorized personnel can access your information
  • Secure data centers with physical and digital protection measures
  • Regular backup procedures to prevent data loss

While we implement robust security measures, no online platform can guarantee absolute security. We encourage you to use strong, unique passwords and enable two-factor authentication where available to further protect your account.

Your Privacy Rights

Under Australian Privacy Principles and applicable data protection laws, you have several rights regarding your personal information. We're committed to honoring these rights and providing transparent processes for exercising them.

Your Rights Include:

  1. Access: Request a copy of the personal information we hold about you
  2. Correction: Ask us to update or correct inaccurate information in your profile
  3. Deletion: Request deletion of your personal information, subject to legal retention requirements
  4. Portability: Receive your data in a structured, machine-readable format
  5. Objection: Object to certain types of data processing, including direct marketing

How to Exercise Your Rights

To exercise any of these rights, simply contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days and may require identity verification to protect your information from unauthorized access.

If you're not satisfied with our response, you have the right to lodge a complaint with the Australian Information Commissioner (OAIC) or your local data protection authority.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Our retention periods are based on business needs, legal requirements, and your ongoing relationship with eloviacaryra.

  • Active account information is retained while you maintain your eloviacaryra subscription
  • Financial data and budgeting history may be kept for up to seven years for tax and compliance purposes
  • Communication records are typically retained for three years to support customer service
  • Analytics and usage data is aggregated and anonymized after 24 months

When you close your account, we'll delete or anonymize your personal information according to our retention schedule, unless we're required to keep certain records for legal compliance. You can request immediate deletion of specific information types by contacting our support team.

Cookies and Tracking Technologies

eloviacaryra uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. These small data files help us remember your preferences, analyze site usage, and provide personalized content.

Types of Cookies We Use

  • Essential cookies: Required for basic platform functionality and security
  • Performance cookies: Help us understand how you use our site to improve user experience
  • Functional cookies: Remember your preferences and settings across sessions
  • Analytics cookies: Provide insights into user behavior and platform performance

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality. Our cookie banner allows you to customize your preferences for non-essential cookies.

International Data Transfers

While eloviacaryra primarily operates within Australia, some of our service providers may process data in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

All international transfers comply with Australian privacy laws and include contractual protections that require overseas recipients to handle your information with the same level of protection we provide. We regularly review these arrangements to ensure ongoing compliance.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Minor updates, such as clarifications or formatting changes, will be posted directly to this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Your continued use of eloviacaryra's services after policy changes constitutes acceptance of the updated terms. If you disagree with any changes, you may close your account or contact us to discuss your concerns.

Privacy Questions or Concerns?

276 Flinders St, Melbourne VIC 3000, Australia

Phone: +61 469 370 565

Email: info@eloviacaryra.sbs

Our privacy team typically responds within 2-3 business days